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Returns Policy

Delivery and Returns

Under the Consumer Protection (Distance Selling) Regulations 2000

LadyCare Menopause Ltd. has such faith in its products that you can feel free to order and inspect, and if you are unhappy you may send it back to us within 14 days. Please inspect the product carefully as we cannot accept the return of or give a refund on goods that have been used.

The Company reserves the right to make a handling charge for goods returned.

Before returning goods for any reason, please contact us by email with your reasons for the return.

The returned goods should be carefully packed in their original packaging, to minimise risk of damage in transit.

Refunds are for the purchase price only, less any relevant handling charge. Return shipping and insurance costs are the customer’s responsibility.

Unwanted goods must be returned within 14 days of purchase.

Postage and Delivery
All orders received before Midday are Processed & Posted no later than the following day (Weekdays) Tracked.

UK – Standard (3-4 working days): £1.95
UK – Priority (1-2 working days): £4.95

Europe – we are working to resume shipping to this location soon
Worldwide – we are working to resume shipping to this location soon


Please contact us to obtain the return authorisation. This will contain the return address and return reference number.